Frequently asked questions
We can help your patients in the comfort of your local practice by bringing you insights to care from our specialists. This allows you to initiate work up and expedite care for your patient who may otherwise face long wait lists and significant travel to obtain this. With timely response to consults your patients stand to benefit.
All of our medical specialists are U.S. board-certified, have been background checked, and most have affiliations with prominent academic institutions. Your consults will only be responded to by a relevant specialist. Further, everyone undergoes a vigorous onboarding process and commits to responding within specified time frames.
We aim to respond to consults within 3-24 hours. Response time is affected by the time of day you submit a consult. Below is a summary of estimated response times (EST) you may find helpful.
|Submitted consults||Response time|
|Before 5 pm||Same day|
|After 5 pm||Response by next day|
|Weekend and holidays||Response by next business day|
The table below outlines available plans. If you have any further questions please do not hesitate to ask.
|Consult on demand||For providers who require consults on an as needed basis.||Annual subscription – $135 Consults – $35|
|Monthly||For providers who require consults on a regular basis.||$350 per month Unlimited consults|
|Practice||For a medical practice with multiple providers who require consults.||Unlimited consults for your practice. Fee depend on the number of providers. For a medical practice with multiple providers who require consults. Unlimited consults for your practice. Fee depend on the number of providers. Please contact us for more details.|
We welcome any questions you may have! You may email us at email@example.com or fill out the Query Form. You will receive a response the same day!